![]() I have NEVER experienced anything like this. I've tried emailing and calling, nothing. They delivered me other peoples items that I still have. And this was before I had seen my delivery of missing items. I told her how horrible the service has been. ![]() When there was the weeks long delay, I tried reaching the owner of the company on Linked in. I have been unable to reach anyone about this. The mover also broke the glass on 2 valuable drawings that then tore the art. When I came home last week, I am missing two very heavy glass table tops. I signed whatever was sent, to get my stuff. For some reason the company had reimbursed my deposit that day, ****** told my bf he couldn't deliver. When the driver showed up the next day, again hours after the time given. on 6/13 My bf left work waited hours for them, only to be told they were coming the next day (which we didn't find out till the end of the day) again, terrible communication. After waiting at home all day, at 5pm they notified me that the driver would be delayed 1 week! I told them no one can receive the items then till 6/13 which they confirmed. First they said they would be there June 5th, then June 6th then June 7th and they gave me a window for delivery. They then had plenty of time to deliver in ***********. Minutes before the facility closed they arrived for the pick up. After going through a crazy paperwork situation, power of attorney and coordination with the storage facility, they didn't show up. The master fee schedule is adopted by resolution of the Board of Supervisors.My bad experience with American Van Lines began on May 17th when they failed to pick up my belongings at my storage unit. The purpose and intent of a master fee schedule is to establish a comprehensive consolidated fee schedule for County departments, with guidelines related to Mendocino County’s fees for services. The Board of Supervisors has the authority to establish and change certain fees or service charges. Master Fee Schedule - Effective June 24th, 202 3. ![]()
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